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Business Related Helpline number and IRCTC websites
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| Name of website | Helpline number | URL | |
|---|---|---|---|
| Next Generation E Ticketing | I-tickets/e-tickets :care@irctc.co.in For Cancellation E-tickets : etickets@irctc.co.in |
0755-6610661, 0755-4090600 (Language: Hindi and English) |
Visit Website |
| E-catering | 1323(Care number) | Visit Website | |
| Air Ticketing | flights@irctc.co.in | 1800 110 139 / 0755 – 6698100 / 4090400 | Visit Website |
| Tourism | tourism@irctc.com | 1800 110 139 / 0755 – 6698100 / 4090400 | Visit Website |
| Maharajas’ Express | maharajas@irctc.com | +91 9717635915 | Visit Website |
| Buddhist train | buddhisttrain@irctc.com | +91 9717648718 |
Corporate Office
- B 148, 11th Floor, Statesman House, Barakhamba Road, New Delhi-110001
- Tel.No. 011-23311263/64, 23314752 , 23314784
- Fax No. 011-23311259
- Internet Ticketing Complaints Write to: care@irctc.co.in
Central Control Number (Catering Services)
- Mobile : 9717639005
- Phone No: 011-23345300, 23745950
- Fax No.: 011-23345400
Internet Ticketing Services/Indian Railway Conference Association Building
- Internet Ticketing, State Entry Road, Indian Railway Conference Association Building, New Delhi-110055
- For Railway tickets booked through IRCTC Delhi Customer Care No. : 0755-4090600, 0755-6610661 (Language: Hindi and English)-
- Email Id: ggmit@irctc.com
- General Information
- I-tickets/e-tickets : care@irctc.co.in
- For Cancellation E-tickets : etickets@irctc.co.in
East Zone I & II:
- Old Koilaghat Building,Ground Floor,3,Koilaghat Street, Kolkata 700001
- Tel.No. 033-22439045, 22133207 Fax No. 033-22439046
- Email Id: ggmkolkatta@irctc.com
Regional Office – Bhubaneshwar
- A-0/1, Ground Floor, Bhubaneshwar Fortune Towers, Chandrasekharpur – 751023
- Tele No. : 0674-2303657,0674-2303658
- Fax No.: 0674-2301853
Regional Office – Patna
- ABoscomaun Tower,4th Floor, West Gandhi Maidan, Patna – 800001
- Tel.No. 0612-2205801,2213993
- Fax No. 0612-2213993
Regional Office -Guwahati
- 4D, Mandvi Aptts., In Front of Ranvirra Bhawan, GNB Road, Ambari, Guwahati, Assam- 781001
- Tel.No. 0361-2737123
- Fax No. 0361-2367122
Rail Neer Plant Danapur:
- Loco Colony, South R.P.F. Barracks, Khagul, Danapur-801105 (Bihar)
- Tel.No. 0612-3295150
- Fax No. 06115-232557
- Email Id: railneerdanapur@irctc.com
North Zone
- Rail Yatri Niwas Building, New Delhi Railway Station Complex, Ajmeri Gate Side, New Delhi – 110002
- Zonal Office Tel.No.: – 011-23234763, 23221146 , Fax: – 011-23210321
- North Zone Control Tele No. / Fax No.: 011-23221147 Mobile:9717640700
- Email Id: ggmdelhi@irctc.com
Rail Neer Plant Nangloi
- Rail Neer Plant, Northan Railways Wireless Station Area, Opposite Nangloi Bus Depot, Nangloi -110041
- Tel.No. 011-65152575,25949774
- Fax No. 011-25949773
Regional Office – Lucknow
- Paryatan Bhawan, 2nd Floor, C-13, Vipin Khand, Gomti Nagar, Lucknow -226010
- Tel.No. 0522-2305522
- Fax No. 0522-2305533
Regional Office – Jaipur
- 708, 7th Floor, Crystal Mall , Sawai Jai Singh Highway,Banipark, Jaipur- 302016
- Tel.No. 0141-4020194, 4020198
- Fax No. 0141-4020193
Regional Office – Chandigarh
- SCO-80-81-8, Sector -34A, Chandigarh -160034
- Tel.No. 0172-4645795, 6572156
- Fax No. 0172-4645795
Rail Neer Plant, Nangloi
- Northern Railway’s Wireless Station Area, Opp. Nangloi Bus Depot, Rohtak Road, Nangloi, Delhi-110041
- Tel.No. 011-25949774-75
- Email Id: railneernangloi@irctc.com
Rail Neer Plant, Hapur
- I-2, Phase-III, Industrial Area, Massori Gulavathi Road, Hapur (U.P.)
- Tel.No. 9717648888
- Email Id: rnphapur@irctc.com
Rail Neer Plant, Amethi
- Plot No. C11 & 12, UPSIDC Industrial Area, Takaria Gauriganj, Distt. Amethi
- Tel.No. 9839358105
- Email Id: railneerplantamethi@irctc.com
South Zone
- 6A, The Rain Tree Place, No.9, MC Nicholas Road, Chetpet, Chennai – 600031
- Tel.No. 044 28363726/28363727 (Zonal Office), 044 28362145 (Control)
- Fax No. 044 28363453
- Email Id: ggmchennai@irctc.com
Regional office – Bangalore
- No.82, IDBI Bank, Shree Maruthi Ramakrishnan Arcade, Dr.Rajkumar Road, Rajaji Nagar, Bangalore – 560010
- Tel.No. 080 23123877
- Fax No. 080 23123877
- Email Id: rosbc@irctc.com
Regional Office – Ernakulam
- Salih Arcade, Ist Floor, Building No.40/8194, Convent Road, Kochi- 682 035
- Tele: 0484 2382991
- Email Id: rm_ers@irctc.com
Rail Neer Plant, Palur
- Rail Neer Packaged Drinking Water Bottling Plant, Palur Railway Station, Palur Post, Chengalpattu Taluk, Kanchipuram District – 603101 Tamil Nadu
- Tel.No. 044 27437007
- Email Id: railneerpalur@irctc.com
Rail Neer Plant, Palur
- Station, Taluk – Chenagalpattu, Distt. Kanchipuram, Tamilnadu
- Tel.No. 044-27437007
- Email Id: railneerpalur@irctc.com
Rail Neer Plant, Parassala
- Railway Yard, Near Parassala Railway Station, Kerala-695502
- Tel.No. 0471-2203355
- Email Id: railneerplantparassala@irctc.com
outh Central Zone
- 9-1-129/1/302, 3rd Floor, Oxford Plaza, Sarojini Devi Road, Secunderabad, Telangana – 500 003
- Tel.No. 040-27702401, 27702407, 27808899
- Fax No. 040 – 27715983
- Email Id: ggmsecunderabad@irctc.com
Rail Neer Plant, Bilaspur
- Plot No. 22/23, Sector-B, Sirigitti Industrial Area, Dist. Bilaspur, (CG)- 495004
- Tel.No. 9717649221
- Email Id: railneerbilaspur@irctc.com
