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Business Related Helpline number and IRCTC websites
Name of website E-mail Helpline number URL
Next Generation E Ticketing I-tickets/e-tickets :care@irctc.co.in
For Cancellation E-tickets : etickets@irctc.co.in
0755-6610661, 0755-4090600
(Language: Hindi and English)
Visit Website
E-catering   1323(Care number) Visit Website
Air Ticketing flights@irctc.co.in 1800 110 139 / 0755 – 6698100 / 4090400 Visit Website
Tourism tourism@irctc.com 1800 110 139 / 0755 – 6698100 / 4090400 Visit Website
Maharajas’ Express maharajas@irctc.com +91 9717635915 Visit Website
Buddhist train buddhisttrain@irctc.com +91 9717648718
Corporate Office
  •  B 148, 11th Floor, Statesman House, Barakhamba Road, New Delhi-110001
  •  Tel.No. 011-23311263/64, 23314752 , 23314784
  •  Fax No. 011-23311259
  •  Internet Ticketing Complaints Write to: care@irctc.co.in
Central Control Number (Catering Services)
  •  Mobile : 9717639005
  •  Phone No: 011-23345300, 23745950
  •  Fax No.: 011-23345400
Internet Ticketing Services/Indian Railway Conference Association Building
  •  Internet Ticketing, State Entry Road, Indian Railway Conference Association Building, New Delhi-110055
  •  For Railway tickets booked through IRCTC Delhi Customer Care No. : 0755-4090600, 0755-6610661 (Language: Hindi and English)-
  •  Email Id: ggmit@irctc.com
  • General Information
  •  I-tickets/e-tickets : care@irctc.co.in
  •  For Cancellation E-tickets : etickets@irctc.co.in
East Zone I & II:
  •  Old Koilaghat Building,Ground Floor,3,Koilaghat Street, Kolkata 700001
  •  Tel.No. 033-22439045, 22133207 Fax No. 033-22439046
  •  Email Id: ggmkolkatta@irctc.com
Regional Office – Bhubaneshwar
  •  A-0/1, Ground Floor, Bhubaneshwar Fortune Towers, Chandrasekharpur – 751023
  •  Tele No. : 0674-2303657,0674-2303658
  •  Fax No.: 0674-2301853
Regional Office – Patna
  •  ABoscomaun Tower,4th Floor, West Gandhi Maidan, Patna – 800001
  •  Tel.No. 0612-2205801,2213993
  •  Fax No. 0612-2213993

 


 

Regional Office -Guwahati
  •  4D, Mandvi Aptts., In Front of Ranvirra Bhawan, GNB Road, Ambari, Guwahati, Assam- 781001
  •  Tel.No. 0361-2737123
  •  Fax No. 0361-2367122
Rail Neer Plant Danapur:
  •  Loco Colony, South R.P.F. Barracks, Khagul, Danapur-801105 (Bihar)
  •  Tel.No. 0612-3295150
  •  Fax No. 06115-232557
  •  Email Id: railneerdanapur@irctc.com
North Zone
  •  Rail Yatri Niwas Building, New Delhi Railway Station Complex, Ajmeri Gate Side, New Delhi – 110002
  •  Zonal Office Tel.No.: – 011-23234763, 23221146 , Fax: – 011-23210321
  •  North Zone Control Tele No. / Fax No.: 011-23221147 Mobile:9717640700
  •  Email Id: ggmdelhi@irctc.com
Rail Neer Plant Nangloi
  •  Rail Neer Plant, Northan Railways Wireless Station Area, Opposite Nangloi Bus Depot, Nangloi -110041
  •  Tel.No. 011-65152575,25949774
  •  Fax No. 011-25949773
Regional Office – Lucknow
  •  Paryatan Bhawan, 2nd Floor, C-13, Vipin Khand, Gomti Nagar, Lucknow -226010
  •  Tel.No. 0522-2305522
  •  Fax No. 0522-2305533
Regional Office – Jaipur
  •  708, 7th Floor, Crystal Mall , Sawai Jai Singh Highway,Banipark, Jaipur- 302016
  •  Tel.No. 0141-4020194, 4020198
  •  Fax No. 0141-4020193
Regional Office – Chandigarh
  •  SCO-80-81-8, Sector -34A, Chandigarh -160034
  •  Tel.No. 0172-4645795, 6572156
  •  Fax No. 0172-4645795
Rail Neer Plant, Nangloi
  •  Northern Railway’s Wireless Station Area, Opp. Nangloi Bus Depot, Rohtak Road, Nangloi, Delhi-110041
  •  Tel.No. 011-25949774-75
  •  Email Id: railneernangloi@irctc.com
Rail Neer Plant, Hapur
  •  I-2, Phase-III, Industrial Area, Massori Gulavathi Road, Hapur (U.P.)
  •  Tel.No. 9717648888
  •  Email Id: rnphapur@irctc.com
Rail Neer Plant, Amethi
  •  Plot No. C11 & 12, UPSIDC Industrial Area, Takaria Gauriganj, Distt. Amethi
  •  Tel.No. 9839358105
  •  Email Id: railneerplantamethi@irctc.com
South Zone
  •  6A, The Rain Tree Place, No.9, MC Nicholas Road, Chetpet, Chennai – 600031
  •  Tel.No. 044 28363726/28363727 (Zonal Office), 044 28362145 (Control)
  •  Fax No. 044 28363453
  •  Email Id: ggmchennai@irctc.com
Regional office – Bangalore
  •  No.82, IDBI Bank, Shree Maruthi Ramakrishnan Arcade, Dr.Rajkumar Road, Rajaji Nagar, Bangalore – 560010
  •  Tel.No. 080 23123877
  •  Fax No. 080 23123877
  •  Email Id: rosbc@irctc.com
Regional Office – Ernakulam
  •  Salih Arcade, Ist Floor, Building No.40/8194, Convent Road, Kochi- 682 035
  •  Tele: 0484 2382991
  •  Email Id: rm_ers@irctc.com
Rail Neer Plant, Palur
  •  Rail Neer Packaged Drinking Water Bottling Plant, Palur Railway Station, Palur Post, Chengalpattu Taluk, Kanchipuram District – 603101 Tamil Nadu
  •  Tel.No. 044 27437007
  •  Email Id: railneerpalur@irctc.com
Rail Neer Plant, Palur
  •  Station, Taluk – Chenagalpattu, Distt. Kanchipuram, Tamilnadu
  •  Tel.No. 044-27437007
  •  Email Id: railneerpalur@irctc.com
Rail Neer Plant, Parassala
  •  Railway Yard, Near Parassala Railway Station, Kerala-695502
  •  Tel.No. 0471-2203355
  •  Email Id: railneerplantparassala@irctc.com
outh Central Zone
  •  9-1-129/1/302, 3rd Floor, Oxford Plaza, Sarojini Devi Road, Secunderabad, Telangana – 500 003
  •  Tel.No. 040-27702401, 27702407, 27808899
  •  Fax No. 040 – 27715983
  •  Email Id: ggmsecunderabad@irctc.com
Rail Neer Plant, Bilaspur
  •  Plot No. 22/23, Sector-B, Sirigitti Industrial Area, Dist. Bilaspur, (CG)- 495004
  •  Tel.No. 9717649221
  •  Email Id: railneerbilaspur@irctc.com

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